CAVCO - Contact the Team

Your questions and comments are important to us. We are committed to providing you with accurate information in a timely manner.

Department of Canadian Heritage
Canadian Audio-Visual Certification Office
25 Eddy Street, 8th Floor
Gatineau, Quebec K1A 0M5*

* PLEASE NOTE: FEDEX clients must use the postal code J8X 4B5.


Telephone: 819-934-9830

Toll-free*: 1-888-433-2200

Facsimile: 819-934-9828

TTY** (Toll-Free): 1-888-997-3123

*The toll-free lines have agents available to answer your questions, Monday to Friday, 9 a.m. to 5 p.m. (Eastern Time).

**The TTY is a telecommunication device for people who are deaf, hard of hearing, or speech-impaired.

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